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NYDFS Part 500 for financial services in New York

NYDFS Part 500: the amended cybersecurity regulation, explained

Who 23 NYCRR 500 covers, what the 2023 amendment changed, the 72-hour and 24-hour notices, the April 15 filing, the extra duties on Class A companies, and how to evidence it all.

In short

NYDFS Part 500 (23 NYCRR 500) is the New York Department of Financial Services cybersecurity regulation. It requires banks, insurers, money transmitters and other DFS-regulated entities to run a risk-based cybersecurity program with prescribed controls: a CISO, written policies approved annually, access controls, multi-factor authentication, an asset inventory, encryption, incident response and recovery plans, and oversight of third-party service providers. Covered entities must notify DFS within 72 hours of determining that a cybersecurity incident has occurred, and file an annual certification of material compliance or an acknowledgment of noncompliance by April 15.

Who Part 500 covers, and the three tiers

Part 500 applies to covered entities: any person operating, or required to operate, under a licence, registration, charter or similar authorisation under the New York Banking Law, Insurance Law or Financial Services Law. That reaches beyond banks to insurers, insurance agencies and brokers, money transmitters, mortgage lenders and virtual currency businesses, including many headquartered outside New York.

The 2023 amendment sorts covered entities into three tiers. Most obligations apply to every covered entity. Class A companies carry additional requirements. Entities that qualify for the limited exemption in section 500.19(a) are relieved of some requirements but not all of them.

Covered entity
A person licensed, registered or chartered, or required to be, under New York banking, insurance or financial services law.
Class A company
A covered entity with at least $20 million in gross annual revenue in each of the last two fiscal years from its own business and its affiliates' New York business, and either more than 2,000 employees (averaged over two years, affiliates included) or more than $1 billion in gross annual revenue from all business of the entity and its affiliates.
Limited exemption (500.19(a))
Fewer than 20 employees and independent contractors, or less than $7.5 million in gross annual revenue in each of the last three fiscal years from New York business operations, or less than $15 million in year-end total assets, in each case including affiliates.
Nonpublic information
Business information whose disclosure would materially harm the entity, and personal or health information about individuals as the regulation defines it.

What the Second Amendment changed, and when

DFS adopted the Second Amendment on 1 November 2023. It strengthened governance, made the CISO report to the board, added the Class A tier and phased in the heavier controls over two years. Every phase has now passed, so the full amended regulation applies.

DateWhat took effect
1 December 2023The amended notice rules (500.17): ransomware deployments and extortion payments become reportable
15 April 2024First annual filing under the new form: certification of material compliance or acknowledgment of noncompliance (500.17(b))
29 April 2024Annual risk assessment review, annual policy approval, annual penetration testing, social engineering in training, and Class A independent audits
1 November 2024Governance and board oversight (500.4), encryption (500.15), and incident response and continuity plans tested, including restoring from backups (500.16)
1 May 2025Annual access reviews, automated vulnerability scans, malicious code protection and a password policy; for Class A companies, privileged access management, blocking of common passwords, endpoint detection and centralised logging
1 November 2025Multi-factor authentication for any individual accessing any information system (500.12) and the asset inventory (500.13(a))

Dates are from the DFS implementation timelines. Some phased items differ for Class A companies and for small businesses under the limited exemption, so check the timeline for your tier.

The core requirements

Part 500 is more prescriptive than most frameworks. The program must rest on a written risk assessment, and the regulation then names the controls it expects, several with a fixed frequency.

  • Governance (500.3, 500.4): Written policies approved at least annually by a senior officer or the board. A qualified CISO who reports to the board in writing at least annually, and promptly on material issues. The board must have sufficient understanding of cybersecurity to exercise oversight.
  • Testing (500.5): Annual penetration testing from inside and outside the system boundaries, and automated vulnerability scans, with remediation prioritised by risk.
  • Access (500.7, 500.12): Least privilege, at least annual review of user access, prompt removal of unneeded accounts, and MFA for any individual accessing any information system.
  • Asset inventory (500.13): A documented inventory tracking each asset's owner, location, classification or sensitivity, support expiration date and recovery time requirements, with secure disposal of nonpublic information no longer needed.
  • Monitoring and training (500.14): Monitoring of user activity and protection against malicious code, and cybersecurity awareness training at least annually, including social engineering.
  • Encryption (500.15): Nonpublic information encrypted in transit over external networks and at rest, or CISO-approved compensating controls reviewed at least annually.
  • Incident response and continuity (500.16): Written incident response and business continuity and disaster recovery plans, tested at least annually, including the ability to restore critical systems from backups.
  • Third-party service providers (500.11): Written policies for providers that hold or can access nonpublic information, with due diligence, minimum requirements and periodic assessment.

The 72-hour, 24-hour and 30-day notices

Section 500.17 sets the notices a covered entity owes DFS. The 72-hour clock starts when the entity determines that a cybersecurity incident has occurred, whether at the entity itself, an affiliate or a third-party service provider. Notices are filed through the DFS portal.

NoticeDeadlineWhat it covers
Cybersecurity incidentWithin 72 hours of determining that an incident has occurredThe incident, with updates as material new information becomes available
Extortion paymentWithin 24 hours of making the paymentThat a payment was made in connection with a cybersecurity event
Payment explanationWithin 30 days of the paymentWhy the payment was necessary, the alternatives considered, and the diligence done to comply with sanctions rules
Annual filingBy April 15 each year, for the prior calendar yearCertification of material compliance, or acknowledgment of noncompliance with the sections not met and a remediation timeline

The annual filing is signed by the highest-ranking executive and the CISO. Entities under the limited exemption still file it. The records supporting it must be kept for five years and produced to DFS on request.

How DFS enforces Part 500

Under section 500.20, a single act prohibited by the regulation, or a single failure to meet an obligation, is a violation. That includes failing to prevent unauthorised access to nonpublic information through noncompliance with any section, and materially failing to comply with any section for any 24-hour period. Penalties are set under the Banking, Insurance and Financial Services Laws, taking into account cooperation, good faith, intent, history and whether the violations were isolated or a pattern.

DFS enforces through consent orders and publishes them. In 2026 these have included a $2.25 million settlement with two Delta Dental companies that cited, among other findings, late notice of a cybersecurity event and missing data disposal policies, and a $250,000 settlement with a money transmitter that DFS found lacked adequate risk assessments.

How Part 500 relates to NIST CSF, ISO 27001 and SOC 2

Part 500 requires a program that performs the core functions of identifying, protecting, detecting, responding and recovering, which follows the language of the NIST Cybersecurity Framework. Many of its controls also have counterparts in ISO 27001 and SOC 2. There is no official DFS mapping to either, so confirm overlaps control by control.

What existing certifications will not cover are the parts specific to DFS: the 72-hour and 24-hour notices, the April 15 filing and its signatories, the CISO's board reporting, the phased MFA and asset inventory scope, and the Class A obligations.

Building a Part 500 programme

Start with your tier. It decides which sections apply and what you file.

  1. 01

    Confirm your tier

    Work out whether you are a Class A company, a standard covered entity or eligible for an exemption, counting only affiliates that share security with you.

    Your compliance and legal teams

  2. 02

    Run the risk assessment

    Assess information systems and nonpublic information. The program, policies and control choices must follow from it.

    Your CISO and risk team, in Certifyi

  3. 03

    Map sections to controls

    Link each Part 500 requirement to the controls you run, with an owner and evidence on a schedule that matches the regulation's frequencies.

    Your control owners, in Certifyi

  4. 04

    Prepare the notice route

    Agree who determines that an incident has occurred, how the 72-hour clock is started, and who decides and records any extortion payment.

    Your incident response, legal and executive teams

  5. 05

    Assemble the annual filing

    Review each section against its evidence, record any gaps with a remediation timeline, and have the senior executive and CISO sign by April 15.

    Your CISO and highest-ranking executive

Who does what

DFS supervises; the covered entity owns its program and its filing. Certifyi is a tool and does not communicate with DFS on your behalf.

TaskYour teamCertifyiDFS
Cybersecurity programMaintain a risk-based program and written policiesHolds the risk assessment, policies with approvals and the control mappingExamines and may request any documentation
Incident noticeNotify within 72 hours; extortion payments within 24 hours and 30 daysRuns the clocks on the incident record and keeps the decision logReceives notices through its portal
Asset inventoryTrack owner, location, classification and end of supportHolds the asset register with owners, locations and end-of-life datesReviews during examination
Third-party providersDue diligence and periodic assessmentTracks vendor tiering, questionnaires and documentsReviews provider oversight
Annual filingCertify or acknowledge by April 15, signed by the executive and CISOKeeps the evidence for each section in one placeReceives the filing; may request supporting records for five years

How Certifyi helps

Run Part 500 on the controls you already have

Certifyi does not make you compliant with Part 500. It gives you a workspace where the regulation's requirements, the evidence behind them, and your incident records sit together.

  • Part 500 in the framework catalogue

    The catalogue includes 23 NYCRR 500 as amended in 2023: 58 requirements across 16 sections, from 500.02 to 500.17. Map them to the controls you already run for ISO 27001, SOC 2 or NIST CSF.

  • The DFS notice clocks

    The incident record tracks the 72-hour incident notice, and the 24-hour and 30-day extortion payment notices, as deadlines once the DFS regime is turned on for your organisation.

  • Extortion decision log

    Record the demand and the sanctions check, then a proposal that needs managing-director and board approval from two people other than the proposer. Recording a payment starts the payment notice clocks.

  • Asset inventory

    Keep information systems in the asset register with an owner, a location and an end-of-life date.

  • Third-party service providers

    Tier vendors, send questionnaire campaigns and keep their documents current in third-party risk, with a portal where vendors respond.

  • Evidence for the April 15 filing

    Evidence carries a validity period, with reminders before it expires, and policies carry their approvals and next review date, so the record behind the filing is current.

Questions

NYDFS Part 500, answered

Who has to comply with NYDFS Part 500?

Any person licensed, registered or chartered, or required to be, under the New York Banking Law, Insurance Law or Financial Services Law. That includes banks, insurers, insurance producers, money transmitters, mortgage companies and virtual currency businesses, wherever they are headquartered.

How quickly must a cybersecurity incident be reported to DFS?

Within 72 hours of determining that a cybersecurity incident has occurred at the covered entity, its affiliates or a third-party service provider. Updates follow as material new information becomes available.

What must be reported about a ransom or extortion payment?

Notice of the payment within 24 hours of making it, and within 30 days a written description of why it was necessary, the alternatives considered and the sanctions diligence performed.

What is due on April 15?

Each covered entity, other than those fully exempt, files either a certification that it materially complied during the prior calendar year or an acknowledgment of noncompliance listing the sections not met and a remediation timeline. It is signed by the highest-ranking executive and the CISO.

What is a Class A company?

A covered entity with at least $20 million in gross annual revenue in each of the last two fiscal years from its business and its affiliates' New York business, and either more than 2,000 employees or more than $1 billion in gross annual revenue across all operations, counting affiliates. Class A companies need independent audits, privileged access management, endpoint detection and centralised logging.

When did MFA become mandatory for all access?

On 1 November 2025, MFA became required for any individual accessing any of a covered entity's information systems, unless the CISO approves reasonably equivalent compensating controls in writing. Entities under the limited exemption have narrower MFA duties.

Is there a Part 500 certification from an auditor?

No. The annual filing is the entity's own statement to DFS. Class A companies must have independent audits of their program, but there is no external certificate.

Does Certifyi make us compliant with Part 500?

No. Compliance depends on the program, controls and decisions that are yours to build and operate. Certifyi provides the workspace to map, evidence and track them. It does not file notices or certifications with DFS.

Map Part 500 to your controls in a 30-minute call.

Bring your tier and last year's filing. We will show how the requirements, the DFS notice clocks and the evidence behind April 15 connect in Certifyi.

  • Each customer workspace has its own database
  • Every change written to a tamper-evident activity log
  • Auditors get scoped, read-only access
  • AI suggestions wait for a person to accept them
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